Responsible Gaming
Gaming Should Be Fun, Not a Financial Strategy
At Mecca Bingo, we believe that online bingo and casino games should be enjoyed purely as entertainment. Gambling should never be viewed as a way to earn money, pay bills, or solve financial problems. Only ever gamble with money you can afford to lose, and always set strict limits on both time and expenditure.
We are committed to promoting responsible gaming practices and supporting players who may be experiencing difficulties.
Age Verification
You must be 18 years of age or older to use Mecca Bingo and participate in any gambling activities on our platform. This is a legal requirement in the United Kingdom.
We take age verification seriously and conduct checks during account registration and at various points during your gaming experience. If we suspect you are underage, your account will be closed and any funds forfeited.
Parents and guardians: Please monitor your children's internet usage and consider using parental control software to restrict access to gambling websites.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please review the following checklist. If you recognise any of these signs in your behaviour, it may be time to seek help:
- Spending more time or money gambling than intended
- Chasing losses by gambling more to try to win money back
- Feeling the need to gamble with increasing amounts to achieve the same excitement
- Becoming irritable or anxious when trying to reduce or stop gambling
- Lying to family, friends, or professionals about the extent of your gambling
- Neglecting personal relationships, work, education, or hobbies due to gambling
- Borrowing money or using credit to fund gambling
- Gambling to escape problems, stress, anxiety, or negative feelings
- Having difficulty controlling your gambling despite repeated attempts to cut back
- Feeling desperate or hopeless about your gambling habits
If you recognise these signs, please seek support immediately. There is no shame in asking for help.
Self-Help Tools & Player Protection Features
Mecca Bingo provides a range of tools to help you maintain control of your gaming:
Deposit Limits
Set a daily, weekly, or monthly limit on the amount of money you can deposit into your account. Once this limit is reached, you will not be able to make further deposits until the next period begins.
Loss Limits
Establish a maximum amount you are willing to lose over a specified period. Gaming will be suspended once you reach this limit.
Reality Checks
Enable pop-up reminders during gaming sessions to alert you to how long you have been playing and how much you have spent.
Session Time Limits
Set the maximum duration for each gaming session. You will be automatically logged out when the time expires.
Self-Exclusion
If you need a break from gambling, you can request to self-exclude from Mecca Bingo for a period ranging from days to years. During this time, you will not be able to access your account or make any deposits. Self-exclusion is a serious decision—please contact our support team for guidance.
To access these tools, log into your Mecca Bingo account and visit the Responsible Gaming section in your account settings.
Support Organisations & Professional Help
If you are struggling with gambling, confidential support is available from these organisations:
United Kingdom
- GamCare – Free, confidential support and counselling for problem gamblers and their families.
Website: www.gamcare.org.uk
Phone: 0808 8020 133 (free, 24/7) - GamStop – The National Self-Exclusion Scheme for online gambling in Great Britain. Register to self-exclude across all participating licensed operators.
Website: www.gamstop.co.uk - Gamblers Anonymous – A mutual support fellowship for those who have a desire to stop gambling.
Website: www.gamblersanonymous.org.uk - National Problem Gambling Clinic – NHS-funded specialist treatment service based in London, offering assessment and therapy.
Website: www.cnwl.nhs.uk
International Support
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de
Take Action Today
If you are experiencing problems with gambling, please reach out for help immediately. Speaking to someone is the first step towards recovery, and support is always available.
You are not alone. Thousands of people have sought help and recovered from problem gambling. Professional, confidential support is just a phone call or click away.